We at Aerotour Travel Inc. will make sure that you enjoy comfort and convenience while on your travel. Read on some useful tips, information and reminders we have prepared which can make your business trip hassle-free or your vacation a truly relaxing one.

Phone Number (Switchboard): +63 2 8771109
Phone Number (Terminal 1 Flight Information): +63 2 877 1120
Phone Number (Terminal 2 Flight Information): +63 2 877 1130

Due to heightened security at the Ninoy Aquino International Airport, please expect a longer check-in procedure. Do check-in at least 3 hours before the flight or call your airline for their specific check-in time regulation.

Passenger services at Manila airport include Duty Free shops, restaurants and bars, airline lounges, airport chapel, ATMs, currency exchange banks, left-luggage desk, police tourist help desk, information counters, payphones, and postal services. The Manila Lounge offers showers, clean toilets, drinks, magazines and newspapers for only US$11, or free for Diners Club members.

For international flights, there is a departure tax of PHP750 to be paid in cash while the airport fee for domestic travel is PHP200.
 

Please be mindful of the things you carry in your baggage or on your person. Do not carry the following dangerous goods:

1. Amunition and fireworks

2. Matches or lighters

3. Radioactive machine

4. Butane, lighter fuel, butane gas

5. Bleach, peroxide

6. Wet battery, mercury, acid

7. Lighter fuel

8. Poison

9. Magnetized material, and other dangerous goods

In addition, the following items may not be handcarried, but may be kept inside the checked suitcase. Otherwise, intercepted items will be confiscated and disposed of.

1. Swiss army knives

2. Swiss pen knives

3. Nail clippers/ files

4. Manicure sets

5. Scissors

6. Syringes

7. Hair sprays

8. Golf clubs

9. Hockey sticks

10. Billiard cues

11. baseball / cricket bats

Furthermore, Public Advisory #5 of the Manila International Airport Authority has expanded the list of prohibited items has “to include all liquid substances such as beverages, lotions, shampoos, creams, toothpaste, gels, astringents and other items of similar consistency. These items shall be placed in the check-in luggage and shall be confiscated if found at the final screening checkpoint.

New rules applicable on flights into and out of the Philippines (effective 01August 2007)
LIQUIDS, AEROSOLS AND GELS
 

Passengers part with their luggage at the airline check-in counter, and expect to retrieve it back upon arrival at their destination. However, baggage delays and losses DO happen. Here are some tips that may prove helpful:

1. If possible, choose a luggage that is easily identifiable. If you already have a luggage that looks like everyone else’s, tie a colorful ribbon or put a sticker or two to make it stand out.

2. Since there is always a possibility that your checked luggage may be lost, it is important to pack essential clothes, medicines, etc. in your carry-on bag. Just in case…

3. Always put some form of identification on your bag. More importantly, put an identification tag with your name, phone number, and email address inside the bag. This way, even if the tag outside gets lost, there’s a way for the airline to contact the owner.

4. If your luggage is missing, report the incident right away to the airline representative and ask their guidelines in terms of compensation. The time limit for reporting lost, damaged, delayed or missing luggage is seven days from occurrence. Most airlines will compensate based on “proven material damage” so keep those receipts! According to the Montreal Convention, the liability limit of airlines is up to SDR1,000. SDR is not a real currency but the average of the four strongest currencies: US Dollar, Euro, British Pounds and Japanese Yen.

5. Although the airline is responsible for the safe transport of checked luggage, specific items are excluded from liability in case of loss, e.g. documents, cash, jewelry, electronic items, etc.

6. Do not leave your luggage unattended in public areas. And never accept packages from strangers.

Choose the right credit card for you. A foreign transaction fee of about 2% to 5% is usually charged by most major credit card companies on any transaction made internationally. You might find one that doesn’t charge this fee or at least doesn’t charge as much.

Notify the credit card company before you leave the country. By doing so, the credit card company may put a notation on your account that you are in a foreign country and may expect unusual credit activity. This could prevent needless interruption in your shopping spree.

Ascertain that your credit card/s is/are valid.

List down important numbers. It is essential that your credit card numbers and important phone numbers be written and kept in a safe place in case your cards are lost or stolen. This way, you’re prepared if something unpleasant happens.

As much as possible, transact in local currency. In most cases, a merchant charges 3% for a DCC service (Dynamic Currency Conversion wherein the merchant converts the currency and charges in USD).

Refrain from using your credit card to get cash advance. Credit card companies charge additional fees for this service and the advances begin accumulating interest immediately.